Trans/Delivery Coordinator

Anthem Melbourne, Florida
delivery coordinator health delivery pharmacy deliveries medical financial assistance regulations confidentiality education coordinator
March 22, 2023
Melbourne, Florida
*Trans/Delivery Coordinator
Miami Lakes, FL JobFamily:
Facilities Req #:
PS67639 Date Posted:
Feb 16, 2022
Full-time Your Talent.
Our Vision.
Anthem, Inc
., it s a powerful combination, and the foundation upon which we re creating greater access to care for our members, greater value for our customers, and greater health for our communities.
Join us and together we will drive the future of health care.
This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.Use of this job is limited to Health Sun business unit.
If you believe this to be the best match for you position, please consult with your Human Resources partner prior to using this job (HRBP should work with Compensation).
Responsible for providing continuous support and information to customers, drivers, pharmacists and techs regarding the status of pharmacy orders.
Primary duties may include, but are not limited to:
Liaison to customers and Pharmacy staff, ensuring timely and accurate delivery of all packages.
Answers inquiries regarding deliveries.
For non-delivery related questions, refer to appropriate department.
Assists in maintaining correct documentation of customers Financial Assistance Applications.
Contacts customers to advise on status of deliveries.
Communicate with drivers on any delivery status change and/or pertinent information impacting deliveries.
Ensure all packages are sent out to be delivered.
Assists in maintaining all delivery record.
Maintains a clean and safe work space and environment.
Comply with company procedures, rules and regulations while performing duties.
Communicates effectively with other staff in order to achieve positive customer outcomes.
Assists customers, family members or other clients with concern and empathy; respect their confidentiality and privacy and communicate with them in a courteous and respectful manner.
Maintain Confidentiality of customer medical records in accordance with state and federal laws.
Ensures compliance with all HIPAA, OSHA, and other federal, state, and local regulations.
Participates in meetings, training and in-service education as required.
Requires a H.S.
diploma or equivalent and a minimum of 1 year of customer service/relations.
Prior experience in pharmacy environment and understanding of pharmacy terminology strongly preferred.We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
The health of our associates and communities is a top priority for Anthem.
We require all new candidates to become vaccinated against COVID-19.
If you are not vaccinated, your offer will be rescinded unless you provide and Anthem approves a valid religious or medical explanation as to why you are not able to get vaccinated that Anthem is able to reasonably accommodate.
Anthem will also follow all relevant federal, state and local laws.
has been named as a Fortune Great Place To Work in 2021, is ranked as one of the 2021 World s Most Admired Companies among health insurers by Fortune magazine, and a Top 20 Fortune 500 Companies on Diversity and Inclusion.
To learn more about our company and apply, please visit us at
Anthem is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.
Applicants who require accommodation to participate in the job application process may contact . for assistance.

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