Call Center Customer Service Representative
ProIT Inc.
Saint Petersburg, Florida
call center
customer service
customer service representative
service representative
representative
insurance
health
health insurance
calls
queries
customer service
retirement
annuity
November 23, 2022
ProIT Inc.
Saint Petersburg, Florida
FULL_TIME
Job Description:
Responsibilities:
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- Provides information on a variety of complex customer service issues requiring knowledge of life and health insurance, retirement, annuity and investment products and transactions focusing on customer satisfaction, quality, and efficiency.
- Communicates with customers regarding service request or problems; documents, evaluates and resolves customer’s inquiries.
- Works with other departments to complete customer requests as needed, and minimize escalations.
Qualifications:
a) High School Diploma or equivalent,
Job Type: Full-time
Pay: Up to $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
Ability to commute/relocate:
- Saint Petersburg, FL 33716: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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